Privacy Policy

Analytics

This website collects personal data to power our site analytics, including:

  • Information about your browser, network, and device

  • Web pages you visited prior to coming to this website

  • Your IP address

This information may also include details about your use of this website, including:

  • Clicks

  • Internal links

  • Pages visited

  • Scrolling

  • Searches

  • Timestamps

We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

Cookies

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

Visitor data

When you buy something on this website, we collect personal information from you to fulfill the order. We may collect information like your:

  • Billing and shipping address

  • Details relating to your purchase (for example, your shirt size)

  • Email address

  • Name

  • Phone number

We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.

As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

When you submit information to this website via webform, we collect the data requested in the webform in order to track and respond to your submissions. We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us. We also share this information with [storage methods(s)] for storage and with Zapier for data porting.

Subscriptions

When you subscribe and purchase a membership on this website, we collect personal information from you to enable your member areas access. We may collect information like your:

  • Billing and shipping address

  • Details relating to your subscription

  • Email address

  • Name

  • Phone number

We share this information with Squarespace, our website hosting provider so that they can provide exclusive member area hosting services to us.

As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

Website visitors 

This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

  • Information about your browser, network and device

  • Web pages you visited prior to coming to this website

  • Web pages you view while on this website

  • Your IP address

Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.

Customer accounts

If you create a customer account on this website, we collect personal information to improve our checkout experience and customer service.

This information may include your:

  • Billing and shipping address(es)

  • Details about your orders (for example, your shirt size)

  • Email address

  • Name

  • Phone number

We share this information with Squarespace, our website hosting provider, so they can provide website services to us.

Abandoned cart emails

You’ll receive an automated email within 24 hours after you abandon your shopping cart, if all of the following occur:

  1. You enter your email address at checkout, or are logged into your customer account.

  2. You add a product which is in stock to your shopping cart.

  3. You close your browser or leave this website without completing your purchase.

You can unsubscribe from these messages at the bottom of the email.

The email will link back to this website, where you can pick up where you left off and complete your purchase.

Marketing emails

We may send you marketing emails, which you can unsubscribe from by clicking the link at the bottom of the email. We share your contact information with Squarespace, our email marketing provider, so they can send these emails on our behalf.

Order and accounts emails 

We may email you with messages about your order or account activity. For example, we may email you to tell you that:

  • You’ve created a customer account

  • Your customer account password has been reset or updated

  • You’ve made a purchase

  • Your order has shipped

It’s not possible to unsubscribe from these messages.

We share your contact information with Squarespace, our website hosting provider, so they can send these emails to you on our behalf.

Fonts

This website uses font files from Google Fonts and Adobe Fonts. To properly display this site to you, servers where the font files are stored may receive personal information about you, including:

  • Information about your browser, network, or device

  • Your IP address


Terms of Service

This website is operated by Mora Cornwall. At any point on the site the terms “our”, “we” and “us” may be used referring to Mora Cornwall 

Contact information

Owner - Ella Tattersall

Business name - Mora Cornwall

For any enquiries regarding terms of service, privacy policy or general enquiries please contact moracornwall@gmail.com

38 Treveneth Crescent 

Newlyn

Cornwall

TR185NG

By using this site you are agreeing to the terms and conditions stated. We withhold the right to update these terms at any given time. Our store is hosted by squarespace who provide us with an online e-commerce platform in order to sell our products and services to you. 

You may not use our products or any imagery for any unauthorised purpose e.g. reselling or claiming any imagery to be your own. We reserve the right to refuse service to any person / business at any time for any reason. Any violations of these terms will result in the immediate termination of your orders or service. Our content is protected by copyright laws and cannot be used for commercial purposes by others. 

You understand that your content may be transferred and/or unencrypted across connecting networks or devices (not including credit card information which will remain encrypted). 

Prices for any products or services offered on this site are subject to change at any time without notice and we reserve the right to modify or discontinue these services without notice. 

Products and services

Products and services listed on this site may have limited quantities and will be subject to return or exchange only in accordance to our returns policy. Though we have made every effort to ensure that all products listed are shown as accurately as possible in size, colour, material etc we can’t guarantee your computer/devices will display these accurately. By ordering from this site you understand that some distortion may occur in colour or appearance of products in the photography and editing processes. We reserve the right to limit the sales of products to any person or location. The descriptions, listings and information on the site inclusive of pricing are subject to change at any time at our own discretion. 

You agree to provide current, accurate and complete information for all purchases made from our store. This includes email address, phone number, card details and any other information necessary to complete your order. Failure to do so will absolve us of any responsibility over the outcome of your order. 

Some links on this site may direct you to third party links that are not affiliated with us. We do not take any responsibility for examining the content of these links and we will not have any liability or responsibility for any of these websites or damages related to the purchase of any goods or services made in connection with these sites. 

Any comments sent to us may be published or distributed by us without restriction. We also reserve the right to (but are not under obligation to) removed any content that we deem unlawful, offensive, threatening or otherwise damaging to our business. 

Our use of personal information submitted to us is governed by our privacy policy above. 

You are prohibited to use this site for any unlawful acts including (a) violations to any national or international regulations, (b) infringing upon or violating our intellectual property rights, (c) harassing, abusing or causing any form of harm to anyone regardless of age, gender, orientation, race, ethnicity or disability, (d) submitting false or misleading information, (e) transmitting viruses or malicious codes that may affect the functionality of our services and/or websites, (f) collecting the information of others, (g) for any immoral purposes, (h) to compromise the security features of the site. We reserve the right to terminate your use of our websites and services following any violations of these terms. 

Returns policy

If you are looking to return an item we offer free returns within 30 days of purchase. You can return your products for a different product or a refund to the original payment method. Please note the following exceptions to our policy. 

  • Discounted items are final and cannot be returned or exchanged.

  • Returned items must still have tags on and be returned in the original packaging.

  • Returned items must have no visible signs of use or wear on them

  • We are not responsible for any damage to the products by you, the customer after delivery.

For information on the returns process please email moracornwall@gmail.com

Accepted payment methods. 

Visa 

MasterCard

American Express

Apple Pay